Last updated 27 November 2020
What Is Personal Information?
What Personal Information Do We Collect?
User Personal Information
We may collect and store your Personal Information in the following scenarios:
All of the personal information we collect may be sent to servers located in Australia as well as other countries around the world.
Device Identifiable Information
We automatically collect and store certain information when you use the Service, such as your geolocation data, Internet Protocol (IP) address, your operating system, the browser type, device identifier, the address of a referring website, the geographical location of your device and your activity on our Service and location details when you access the Platform. We treat this information as Personal Information unless it is aggregated or de-identified or is otherwise unable to be associated with a particular individual or household.
We may also automatically collect and store geolocation data to enable your 'digital access pass' (where available), even when the mobile app is closed or not in use.
We may also use other tracking technologies, such as “web beacons” or other similar technologies, to track your use of the Service. We may also include web beacons and other similar technologies in promotional or other e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customise the Service for our visitors, to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.
We may allow third parties, including our authorised service providers, vendors, building owners and managers, merchants, our other companies, advertising companies, and ad networks, to display advertisements within the Service or provide other services in connection with the Service. These companies may use tracking technologies, such as cookies, to collect information about users who view or interact with their advertisements.
Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services that you do not want them to track your online activities. The Service does not currently support Do Not Track requests at this time.
Except as described in this policy, we do not generally require you to disclose any sensitive information (e.g. medical information, details of race, religious belief, sexual orientation or membership of a trade union) to us. If you do provide us with sensitive information for any reason, you consent to us collecting that information and using and disclosing that information for the purpose for which you disclosed it to us and as permitted by the Privacy Act and other relevant laws.
How Do We Use the Personal Information We Collect?
We also may use, disclose or otherwise transfer and assign your information:
Direct marketing involves communicating directly with you for the purpose of promoting our services or the goods or services of third party organisations. We may also communicate with you for the purpose of providing you with special offers. Direct marketing can be delivered by a range of methods including mail, telephone, email or SMS.
We may use and disclose your Personal Information for the purpose of direct marketing to you where:
a) you have consented to us doing so; or
b) it is otherwise permitted by law.
You can unsubscribe from our direct marketing, or change your contact preferences, by contacting us (see section our contact section below).
What Personal Information Do We Share With Third Parties?
Where we disclose your personal information to third parties we will use reasonable commercial efforts to ensure that such third parties only use your personal information as reasonably required for the purpose we disclosed it to them and in a manner consistent with the Privacy Principles under the Privacy Act.
We are not otherwise responsible for the actions of service providers or other third parties, nor are we responsible for any additional information you provide directly to any third parties. De-identified visitor information may be provided to other parties for marketing, advertising, or other uses.
Does personal information leave Australia?
We may disclose Personal Information outside of Australia to our related bodies corporate, service providers and other third parties including those located in the United States.
Except in some cases where we may rely on an exception under the Privacy Act, we will take reasonable steps to ensure that such overseas recipients do not breach the Privacy Principles in the Privacy Act in relation to such information.
Links to Other Sites
How do we store and secure personal information?
We store Personal Information on computer databases and/or in hard copy and will take reasonable commercial physical and electronic security measures to protect your Personal Information in an effort to prevent loss, misuse and unauthorised access, disclosure, alteration and destruction.
Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. As a result, you acknowledge and agree that our system may not be completely secure including, but not limited to the following: (a) there are security and privacy limitations of the Internet that are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through the Service cannot be guaranteed; (c) any such information and data may be viewed or tampered with in transit by a third party and (d) you provide information to us at your sole risk. Except to the extent that liability cannot be excluded due to the operation of statute, we exclude all liability (including in negligence) for the consequences of unauthorised access to, disclose of, misuse or loss or corruption of your Personal Information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
We destroy Personal Information in a secure manner when we no longer need it and after a transaction, your private information (credit cards, personal information, financials, etc.) will not be stored on our servers.
What Choices Do You Have Regarding the Use of Your Information?
You may "opt out" of receiving marketing or promotional emails from us by following the instructions in those emails or by emailing us at email@example.com. If you opt out, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our Platform at https://atdarlingpark.com.au/legal
How can you access and correct personal information we hold about you?
We believe you should have the ability to access and edit the information that you have provided to us. You may seek access to Personal Information which we hold about you by contacting us as described below. We will provide access to such information in accordance with the Privacy Act, subject to certain exemptions which may apply. We may require that the person requesting access provide suitable identification and where permitted by law we may charge an administration fee for granting access to your Personal Information. We encourage you to promptly update your account information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past transactions, you cannot delete information associated with past transactions on the Service. In addition, it may be impossible to completely delete your information without retaining some residual information because of backups.
If you become aware that any Personal Information we hold about you is incorrect or if you wish to update your information, please contact us at firstname.lastname@example.org.
You must be at least 18 years old to have our permission to use the Service. Our policy is that we do not knowingly collect, use or disclose any Personal Information about visitors that are under 18 years of age.
You should also be aware that when you voluntarily disclose information (i.e., your name, e-mail address, etc.) in any discussion forums, chat rooms, blogs or other public areas on the Service, that information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages from third parties. Such activities are beyond our control, and this Policy does not apply to such information. Any submissions to discussion forums, chat rooms, blogs or other public areas on the Service are accepted with the understanding that they are accessible to all third parties. If you do not want your comments to be viewed by third parties, you are advised not to make any submissions. Ultimately, you are solely responsible for maintaining the secrecy of your password and/or account information. Please be careful and responsible whenever you are online.
This Policy is intended to cover collection of information on the Service from residents of Australia. If you are located outside Australia, please be aware that your information may be transferred to, stored, and processed in Australia. The data protection and other laws of Australia and other countries might not be as comprehensive as those in your country. By using our Service, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Policy.
How to Contact Us
We will take any privacy complaint seriously and any complaint will be assessed with the aim of resolving any issue in a timely and efficient manner. We request that you cooperate with us during this process and provide us with any relevant information that we may need.
If you are not satisfied with the outcome of our assessment of your complaint, you may wish to contact the Office of the Australian Information Commissioner.